Customer Testimonials and Reviews

Below are some comments and testimonials we’ve received from our customers. Thank you again for the kind words!

“After describing the issue with my freezer, I was offered advice (without charge) which saved me money. Did not require a visit in the end, but was very helpful. Would use again.”
S. Jones, Redditch
“Arrived on time and removed our old integrated fridge before installing a brand new replacement at a very reasonable price”
P. Davies, Droitwich
“Great service, found the fault and carried out a temporary repair to keep my fridge ticking over until the new part arrived. Competitive prices and an honest service provided. Much appreciated.”
M. Odell, Redditch
“Professional service, attended promptly, swift and efficient diagnosis, parts ordered and the repair was complete the very next day! Thanks for a great experience”
Mr & Mrs McKain, Worcester
“I would strongly recommend J Refrigeration to family and friends. They are timely, polite, efficient and they kept to the price quoted. The issue with my fridge freezer was resolved in one visit with everything explained to me along with suggestions for what to do to avoid the issue re-occurring”
J. Piff, Stratford
“Very honest, friendly and reliable. When I told him the problem I was having with my American style fridge freezer over the phone he explained the possible causes of my fridge problem over the phone and what it would cost me. Turned up exactly at the time he specified and fixed the issue within an hour, with no hidden / extra costs even the call out fee was very reasonable if he could not have fixed the problem. I did get a few quotes for my fridge freezer problem before phoning J Refrigeration Ltd and the prices were ridiculous…I could have brought a new fridge freezer for what they were charging. I would highly recommend J Refrigeration Ltd”
Mrs Dhami, Halesowen
“Great prompt service, friendly and knowledgeable. Would definitely recommend and use again”
Mrs S. Burley, Solihull
“Very impressed. Clear explanations turned up when promised fixed within an hour. Price very reasonable.”
Les Booth, Solihull
“Very honest, friendly and reliable. He explained the costs and possible causes of our fridge problem (broken thermostat) over the phone, turned up exactly at the time he specified (we went for a next day repair) and fix the issue within an hour, with no hidden / extra costs. Recommended!”
Paul Insley, Solihull
“Great fast service at a fair price”
Dean Humphreys, Bromsgrove
“Rang John when our Samsung upright fridge freezer began to make a terrible noise, he advised us to thoroughly defrost it for 24 hours, it’s been quiet ever since, fingers crossed.”
Brian, Bromsgrove
“We called yesterday to arrange an engineer to come and look at our fridge which had stopped working. John agreed to be here first thing today to take a look. He arrived on time, was quick and very professional and he had repaired it just in time for me to be able to take the kids to school!”
T. Skidmore, Solihull
“John came out within a few hours of our call, which was during the lockdown. Our fridge freezer had stopped working altogether and we would’ve had to wait 3 days for a replacement. He was able to replace the compressor straight away without having to wait for parts. Quick, friendly, knowledgeable service”
Mrs Booth, Halesowen
“Polite, knowledgeable and got the job done! So glad we considered repair before paying out for a replacement fridge freezer because we saved a fortune. Highly recommended”
M. Walmsley, Coventry
“J Refrigeration installed our new integrated freezer with absolutely no fuss whatsoever and made a thorough job of cleaning up after.”
V. Gallagher, Hereford
“Friendly, reliable service. Arrived on time, diagnosed the problem almost immediately and explained everything to us along with options and prices”
R. Horrocks, Sutton Coldfield
“Excellent service from beginning to end. I would be happy to recommend your service to anyone and I wouldn’t hesitate to use you again. Thank you”
E. Gravell, Tenbury Wells
“Very helpful and polite. Would happily recommend J Refrigeration to others”
J. Kirby, Birmingham
“Brilliant service. Our fridge has never worked so well”
L. Cunnane, Bromsgrove
“After describing the issue with my freezer, I was offered advice (without charge) which saved me money. Did not require a visit in the end, but was very helpful. Would use again”
Samantha, Bromsgrove
“I’ve an ageing but very expensive General Electric US side by side fridge freezer with ice maker / crusher and chilled filtered water dispenser and bar with a full stainless steel metal jacket. J is the only person I trust for the very occasional repairs. Before finding him I’d tried others who were clearly not up to the job and recommending repairs that didn’t fix the fault. This gent knows his stuff very well and gets top marks for his customer service. Call out rate is also very reasonable. If you have an upmarket/complex fridge/freezer, he is the person to call if you need help with it.”
Paul, Bromsgrove
“Repaired my faulty modern fridge freezer with all the difficulties built into modern refrigeration appliances making such repairs almost impossible. He was also able to make the repair as affordable as possible. He loves repairing older refrigeration appliances that were built to last, that call on his real skills and are usually less expensive for the customer.”
Fridge Freezer Repair, Droitwich